SoftServe Experts Conducted the Trainings for The Ministry of Digital Transformation Employees

05 Jun, 2020

The Ministry of Digital Transformation has engaged the leading business professionals to train its digital transformation project managers. The program was developed by leading industry companies and adapted to the Ministry requirement.


The course consists of a series of trainings, including: public administration and law, basics of programming, project management and business analysis. Among duties of Ministry employees: analysis of the activity of executive authorities, process optimization, management for digital solutions development and project management.


Six SoftServe Business Analysts have prepared a business analysis course program and conducted sessions on: business analysis and requirements, requirements identification and analysis, business process modeling, BPMN, from idea to solution (idea validation, product vision), requirements documentation, entity relationship diagram (ERD), requirement lifecycle management.


“Ministry employees faced similar tasks to the business analysts functions in private companies. While preparing the course program, we have adapted our experience to the government processes optimization and automation issues. We hope that these first steps will contribute to qualitative changes in public services and cooperation between citizens and government,” shared Iryna Kryuchkova, Business Analysis Lecturer, Associate BAO Service Director in SoftServe.


About SoftServe


SoftServe is a global digital authority and consulting company operating at the cutting edge of technology. We reveal, transform, accelerate, and optimize the way large enterprises and software companies do business. With expertise across healthcare, retail, energy, financial services, software, and more, we implement end-to-end solutions to deliver the innovation, quality, and speed that our clients’ users expect.