{"id":53797,"date":"2024-11-21T18:37:59","date_gmt":"2024-11-21T16:37:59","guid":{"rendered":"https:\/\/itcluster.lviv.ua\/?p=53797"},"modified":"2024-12-10T19:09:16","modified_gmt":"2024-12-10T17:09:16","slug":"challenges-and-opportunities-in-times-of-change-highlights-of-the-first-ukrainian-outsourcing-summit","status":"publish","type":"post","link":"https:\/\/itcluster.lviv.ua\/en\/challenges-and-opportunities-in-times-of-change-highlights-of-the-first-ukrainian-outsourcing-summit\/","title":{"rendered":"Challenges and Opportunities in Times of Change: Highlights of the First Ukrainian Outsourcing Summit"},"content":{"rendered":"\n<p><em>Kyiv hosted a pivotal event for C-level executives, top managers, and founders of service companies \u2014 the Ukrainian Outsourcing Summit. The summit brought together leading tech market players, government officials, tech clusters, financial sector representatives, and donor organizations for an open dialogue. Discussions centered on critical issues facing the tech industry, including the challenges of operating during wartime, legislation and taxation, the investment climate, and growth opportunities.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/itcluster.lviv.ua\/wp-content\/uploads\/2024\/11\/1.png\" alt=\"\" class=\"wp-image-53795\"\/><\/figure>\n\n\n\n<p><strong>A new tool for global market entry<\/strong><\/p>\n\n\n\n<p>According to IT Research Ukraine 2024, Ukraine currently has <strong>2,118 active and verified tech companies<\/strong>, with half of them operating in the service sector. This highlights their critical role in the Ukrainian tech industry.<\/p>\n\n\n\n<p><strong>Mykhailo Fedorov<\/strong>, Vice Prime Minister and Minister of Digital Transformation of Ukraine emphasized this during the summit:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;The outsourcing industry has become a vital sector of the economy and a cornerstone for many products. That\u2019s why we are committed to fostering greater freedom for its development and growth.<\/em>&#8220;<\/p>\n<\/blockquote>\n\n\n\n<p>He introduced <a href=\"https:\/\/codeua.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CodeUA<\/a>, a new project by Lviv IT Cluster developed in collaboration with the Ministry of Digital Transformation. This tech marketplace is designed to connect Ukrainian tech companies with global players. It is an <strong>all-in-one tool<\/strong> for finding clients and interacting with companies worldwide.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;This project will enable us to deliver a stronger message to the world about Ukrainian tech,&#8221; <\/em>added <strong>Mykhailo Fedorov<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/itcluster.lviv.ua\/wp-content\/uploads\/2024\/11\/uos__novyna-2.png\" alt=\"\" class=\"wp-image-53787\"\/><\/figure>\n\n\n\n<p>The marketplace was presented internationally at the Web Summit in Lisbon. <strong>Oleksandr Bornyakov<\/strong>, Deputy Minister of Digital Transformation, shared initial results:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>304 companies<\/strong> registered on <a href=\"https:\/\/codeua.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CodeUA<\/a> within a week of its launch, with 171 joining on the first day.<\/li>\n\n\n\n<li>An additional <strong>30 companies<\/strong> are now undergoing verification.<\/li>\n\n\n\n<li>The platform has already attracted <strong>83 clients<\/strong> and recorded <strong>282,000 visits<\/strong> along with <strong>3.05 million search queries<\/strong> in just seven days.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;We view CodeUA as a powerful new marketing channel for businesses. Our goal is to showcase every company on the platform, helping them generate new leads and convert them into clients,&#8221; <\/em>emphasized <strong>Oleksandr Bornyakov.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/itcluster.lviv.ua\/wp-content\/uploads\/2024\/11\/uos__novyna-3.png\" alt=\"\" class=\"wp-image-53789\"\/><\/figure>\n\n\n\n<p><strong>Data-driven business optimization<\/strong><\/p>\n\n\n\n<p>At the summit, <strong>Yaryna Vozniak<\/strong>, Research Lead at Lviv IT Cluster, presented findings from IT Research Ukraine 2024 \u2013 a comprehensive study on Ukraine&#8217;s tech industry during wartime. The report covered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The role of the tech industry in Ukraine&#8217;s economy and the industry&#8217;s growth potential.<\/li>\n\n\n\n<li>Business performance of tech companies and their future prospects.<\/li>\n\n\n\n<li>Talent availability, income dynamics, and migration trends among professionals.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;68% of tech companies reported stable or increased revenues in 2024 compared to last year, demonstrating the resilience of Ukraine\u2019s tech industry despite the challenges of war,&#8221;<\/em> said <strong>Yaryna Vozniak<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<p>The insights offer valuable tools for leaders seeking to adapt to changes and explore new growth directions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/itcluster.lviv.ua\/wp-content\/uploads\/2024\/11\/uos__novyna-4-1.png\" alt=\"\" class=\"wp-image-53791\"\/><\/figure>\n\n\n\n<p><strong>Bridging business and government<\/strong><\/p>\n\n\n\n<p>The summit served as a platform for discussing key business-government issues. <strong>Danylo Hetmantsev<\/strong>, Chairman of the Verkhovna Rada\u2019s Finance, Tax, and Customs Policy Committee, stressed the importance of creating equal opportunities for all market players while eliminating taxation distortions that hinder economic development.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;This does not exclude incentives for industries we consider key drivers of the economy, such as tech, which creates jobs and generates significant tax revenue. Initiatives like Diia.City are a reflection of our policy to support these sectors,&#8221;<\/em> he noted.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Kateryna Chernohorenko<\/strong>, Deputy Minister of Defense, elaborated on the Reserve+ app, a tool for tracking military mobilization.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;The app became the Ministry of Defense&#8217;s largest digital product with 3.5 million users, proving Ukrainians&#8217; readiness and demand for digital tools,&#8221;<\/em> she said.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1008\" src=\"https:\/\/itcluster.lviv.ua\/wp-content\/uploads\/2024\/11\/uos__novyna-7.png\" alt=\"\" class=\"wp-image-53793\"\/><\/figure>\n\n\n\n<p><strong>Strategies for navigating challenges<\/strong><\/p>\n\n\n\n<p>Real-life case studies from leading service companies were also shared. <strong>Antonina Skrypnyk<\/strong>, VP of Financial Services and Consulting for EMEA at SoftServe, highlighted key challenges, including high costs, technical debt, low productivity, client loss, and management complexities.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;The solution lies in a holistic approach, including security, regulatory compliance, ESG integration, certifications, corporate culture development, and process alignment,&#8221;<\/em> she explained.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Vitalii Sedler, <\/strong>CEO of Intellias, emphasized the need for CEOs to stay engaged in operations and take on a crisis management role during tough times: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;CEOs must act as the hands of the business to steer it through challenges.&#8221;<\/em><\/p>\n<\/blockquote>\n\n\n\n<p><strong>Viktor Chekh<\/strong>, founder and CEO of Sombra, identified three priorities for scaling businesses: team building, selecting the right clients, and generating quality leads.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;It makes no sense to hire smart people and tell them what to do. We hire smart people to tell us what to do,&#8221;<\/em> he advised.<\/p>\n<\/blockquote>\n\n\n\n<p><em>Organizer:<\/em> <a href=\"https:\/\/itcluster.lviv.ua\/en\/\">Lviv IT Cluster&nbsp;<\/a><\/p>\n\n\n\n<p><em>Partners:<\/em> <a href=\"https:\/\/thedigital.gov.ua\" rel=\"noopener\">Ministry of Digital Transformation<\/a>, <a href=\"https:\/\/privatbank.ua\" rel=\"noopener\">PrivatBank<\/a>, and <a href=\"https:\/\/www.visa.com.ua\/uk_UA\" rel=\"noopener\">Visa<\/a>.&nbsp;<\/p>\n\n\n\n<p><em>Media partners:<\/em> <a href=\"https:\/\/thepage.ua\" rel=\"noopener\">The Page,<\/a> <a href=\"http:\/\/mind.ua\" rel=\"noopener\">Mind.ua<\/a>, <a href=\"https:\/\/rubryka.com\" rel=\"noopener\">\u0420\u0443\u0431\u0440\u0438\u043a\u0430<\/a>, <a href=\"http:\/\/liga.net\" rel=\"noopener\">LIGA.net<\/a>, <a href=\"https:\/\/chamber.ua\" rel=\"noopener\">American Chamber of Commerce Ukraine<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kyiv hosted a pivotal event for C-level executives, top managers, and founders of service companies \u2014 the Ukrainian Outsourcing Summit. The summit brought together leading tech market players, government officials, tech clusters, financial sector representatives, and donor organizations for an open dialogue. Discussions centered on critical issues facing the tech industry, including the challenges of [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":53783,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-53797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lviv-it-cluster-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/posts\/53797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/comments?post=53797"}],"version-history":[{"count":3,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/posts\/53797\/revisions"}],"predecessor-version":[{"id":54127,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/posts\/53797\/revisions\/54127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/media\/53783"}],"wp:attachment":[{"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/media?parent=53797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/categories?post=53797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itcluster.lviv.ua\/en\/wp-json\/wp\/v2\/tags?post=53797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}